Contact Us

If you have any questions regarding our products, your order, or general store information, you may contact Crystorax using the details below. Customer support is available to assist with order-related inquiries and general questions during business hours.

Business Name: Crystorax

Website: https://www.crystorax.com

Customer Support Email: help@crystorax.com

Phone: +1 202-337-1903

Business Address: 21 Veronica Ct, Old Bridge, New Jersey 08857, United States

Customer Service Hours: Monday to Friday, 9:00 AM – 6:00 PM (local business hours)

We aim to respond to customer inquiries as soon as possible during business hours.

Frequently asked questions

Our goal is for every customer to be totally satisfied with their purchase. If this isn't the case, let us know and we'll do our best to work with you to make it right.

We are unable to accept returns on certain items. These will be carefully marked before purchase.

We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.

Our products are manufactured both locally and globally. We carefully select our manufacturing partners to ensure our products are high quality and a fair value.

Shipping is calculated based on your location and the items in your order. You will always know the shipping price before you purchase.